Terms of use

Version 1.2 · updated 2026-09-26

This is an English translation for your convenience. The Lithuanian version is the legally binding one; if they differ, the Lithuanian text applies.

Draft: the company details are still being added, and a lawyer is reviewing the text. Dumpli Plus is not on sale yet.

In short

  • Dumpli offers meal plans, recipes and habit tracking. The main part is free forever.
  • Dumpli Plus is an optional subscription with extra conveniences. You can cancel at any time, no conditions.
  • Dumpli is not a doctor and doesn't diagnose anything. In some cases, see a doctor first.
  • Without an account, your data stays on your device. With an account, it is also stored encrypted on our EU server, so you can see it everywhere.

1. Who provides the service

Travel Solutions Inc., MB, company code 306998943, registered office [to be added]. Email: labas@dumpli.app. We reply to emails within 2 working days.

2. Who can use Dumpli

Dumpli is meant for adults (18+) for personal, non-commercial use. Teenagers should discuss a meal plan with their parents and a doctor.

3. Health – the most important part

Dumpli provides general information about nutrition and habits. It is not medical advice, diagnosis or treatment, and Dumpli is not a medical device.

Talk to your doctor before changing what you eat if you are pregnant or breastfeeding, have diabetes, kidney, heart or liver disease, have or have had an eating disorder, take medicines that affect your appetite or blood sugar, or are under 18.

  • The eating and sleep questionnaires in the nutrition quiz are signals that it's worth talking to a professional, not a diagnosis.
  • Calorie and protein numbers are approximate estimates based on publicly described formulas.
  • Recipes are put together based on the allergies you tell us about, but manufacturers change their ingredients – always check product labels. Barcode data from Open Food Facts is filled in by a community and may be inaccurate.
  • We don't promise results: weight changes differently for everyone, plateaus happen, and that's normal.

If you feel unwell, see a doctor. In an emergency, call 112 (EU emergency number). If you're struggling right now, call your local emergency number or find a free helpline at findahelpline.com.

4. What's free and what's Plus

The current list is on the Pricing page. Features that matter for health and safety (the health questionnaires, safe calorie limits, allergy protection) are always free.

5. The Dumpli Plus subscription

Plus is not on sale yet. These terms will apply once we start selling it.

  • Price: €4.99 a month or €39 a year, including all taxes. The first 100 people to join get Plus free for 12 months; after that we don't charge anything automatically – each member decides whether to continue.
  • The subscription renews automatically for the same period. We'll remind you of the amount and the date 3 days before a monthly payment and 7 days before a yearly payment.
  • You can cancel at any time, right up to the moment of renewal: in the app or in the App Store / Google Play subscription settings. Plus keeps working until the end of the period you've paid for. Deleting the app alone does not cancel the subscription – we're mentioning it so you don't forget.
  • The price doesn't go up for existing members: if we raised the price for new members, your price would stay the same for as long as your subscription is active.
  • No free trials that quietly turn into paid ones, and no extra purchases at checkout.

6. Refunds and the right of withdrawal

  • 30-day guarantee: if within 30 days of your first payment you realise Plus isn't for you, we'll refund your money with no questions asked and no proof needed.
  • If you cancel a yearly subscription, we'll refund the remaining full unused months.
  • For App Store purchases, refunds are made by Apple – we'll help you submit the request. We refund Google Play and website purchases ourselves.
  • The law gives you 14 days to withdraw from a distance contract. If you buy on the website and want to start using Plus straight away, we'll ask for your separate consent (an unticked box) and send you a confirmation by email. Our 30-day guarantee applies in any case.

7. If something doesn't work

If a Plus feature doesn't work as described, write to us – we'll fix it, and if we can't, we'll reduce the price or refund your money, as the laws on digital content and services provide. If we remove a Plus feature, you can cancel your subscription and get your money back for the remaining time.

8. Your account and your data

  • For now the app works by invitation and with an account. Only an adult (18+) may create an account, one account per person. Keep your password safe and don't tell it to anyone.
  • With an account, your plan and food diary are stored encrypted on our server in the EU, so you can see them on all your devices. Health quiz answers and photos stay on your device only.
  • You can delete your account at any time in “Me” – immediately, no questions asked. You can download your data first.
  • We may suspend an account only if it is used maliciously (for example, trying to harm the server). In that case we'll write to tell you why and let you download your data.
  • While the app is in testing (beta), there may be bugs. Found one? Let us know through the “Report or suggest” form.

Without an account, the app's data is stored only on your device: if you clear your browser, it's gone, and we can't recover it. More in the privacy policy.

9. What we ask you not to do

  • Mass-copy or resell recipes, texts and images.
  • Disrupt the running of Dumpli or third-party services (such as Open Food Facts).
  • Use Dumpli to assess other people's health without their knowledge.

10. Intellectual property

The recipes, texts, the Dumpli character, icons and design belong to us. You may use them personally – for example, to cook, save them or share a recipe with a friend. Product data from Open Food Facts is used under the ODbL licence. Recipe illustrations belong to their authors and are used under the free licence stated next to each one (Wikimedia Commons). If you send us ideas or suggestions, we may use them – and we're very grateful for them. We publish a recipe you send us only if you have clearly allowed it; it also remains yours – you can use it wherever you like.

11. Liability

We do our best to keep Dumpli working and accurate, but we are not liable for losses arising from ignoring the health warnings in section 3 or from improper use of the service. Nothing in these terms limits our liability where the law does not allow it to be limited (for example, for harm to life or health, intent or gross negligence), and nothing takes away your rights as a consumer.

12. Changes and the end of the service

  • We'll tell you about significant changes to these terms at least 30 days in advance. If you don't agree, you can cancel Plus and get your money back for the remaining time.
  • If Dumpli ever closes, we'll tell you at least 60 days in advance and refund any time you've paid for but not used.
  • You can stop using Dumpli at any time – you don't need to tell us.

13. Complaints and disputes

First, write to us: labas@dumpli.app. We'll reply to a complaint within 14 days. If you're not happy with the reply, you can contact VVTAT (the State Consumer Rights Protection Authority of Lithuania; Vilniaus g. 25, LT-01402 Vilnius, vvtat.lrv.lt) free of charge within one year of contacting us, or go to court. Lithuanian law applies, but this does not take away the mandatory consumer protection rules of the country where you live. No compulsory arbitration.